The funeral director you should choose must be a member of the AFDA or the Australian Funeral Directors Association. AFDA requires all their members to observe a strict Code of Ethics which was designed to meet the needs and expectations of clients in every aspect of funeral service.
In the code of ethics imposed by AFDA, funeral homes and funeral directors are expected to:
maintain the highest business standards, as well as personal and professional conduct;
respect the confidentiality and trust people placed in them;
make sure that the members of their staff are competent and qualified;
make sure that all amenities used to provide funeral services are adequate;
give information about the range of funeral products and services available, the prices of such goods and services, as well as the responsibilities and functions accepted on behalf of their clients;
provide a written estimate of all their funeral charges as well as all disbursements to be made on behalf of a client at the time of taking instructions, or as soon as it is practicable;
respect clients' personal choice as well as their differences in religious beliefs and cultural norms;
make sure that all advertisements are in good taste and give accurate information to the public;
be very much knowledgeable with the laws and apply them in their funeral services and when they're dealing with allied professions and industries;
give access to the advisory service of clients with arbitration and conciliation arrangements available to help solve disputes that may arise between funeral service providers and clients.
To contact a funeral director who strictly adhere to the AFDA's code of ethics and aims to give the highest possible service quality a client deserves, visit funeral care in Maylands by visiting this website: http://www.funeralcare.com.au/. You can also click this hyperlink for more information about funerals.